🥉 Bronze — $400/month
For small offices that need dependable support without a big commitment.
Includes 4 hours of remote or on‑site support each month.
- Priority over non‑retainer clients
- Basic monitoring & patching
- Routine maintenance
- Discounted overage rate: $95/hr
- Ideal for 1–5 employees
🥈 Silver — $900/month
For growing businesses that need consistent IT help and proactive care.
Includes 10 hours of support monthly.
- Priority scheduling + faster response
- Full monitoring, patching, and monthly health reports
- Routine maintenance + light project work
- Discounted overage rate: $85/hr
- Ideal for 5–15 employees
🥇 Gold — $1,800/month
For businesses that rely heavily on technology and want predictable, hands‑on support.
Includes 25 hours of support monthly.
- Highest priority response
- Full monitoring, patching, reporting
- Quarterly on‑site review & planning
- Discounted overage rate: $75/hr
- Ideal for 15–40 employees
